Sig77 Privacy Policy

1. Introduction

Welcome to Sig77. We operate an online gaming platform for players in the Philippines. This Privacy Policy explains how Sig77 ("we," "us," or "our") collects, uses, stores, and protects personal information when you visit our website, create an account, or use any of our services — including sports betting, slots, live casino, and other gaming products available on the platform.

By creating an account or using Sig77's services, you confirm that you have read and understood this policy. If you disagree with any part of it, please stop using the platform and contact our support team for assistance.

2. Information We Collect

We collect personal information directly from you and automatically when you use our platform. This includes:

• Registration data: Full name, date of birth, email address, mobile number, and your chosen username and password.
• Identity verification (KYC): Government-issued ID (such as a Philippine passport, driver's licence, or SSS/UMID card), selfie photos, and proof of address when required.
• Financial data: Transaction records, payment method details (such as your GCash or Maya account reference or bank account details), deposit and withdrawal history. We do not store full card numbers or credentials for e-wallets.
• Device and usage data: IP address, browser type, operating system, device identifier, pages visited, session duration, and in-game activity logs.
• Communications: Messages you send to our customer support team via live chat or email.
• Location data: General geolocation based on your IP address, used to verify that you are accessing from the Philippines.

3. How We Use Your Information

Sig77 uses the personal data we collect for the following purposes:

• To create and manage your player account.
• To verify your identity and age (21+) in line with responsible gaming requirements.
• To process deposits and withdrawals in Philippine Peso (PHP) through supported local payment methods.
• To detect and prevent fraud, unauthorized access, and other security threats.
• To personalize your gaming experience and show you relevant promotions.
• To respond to your customer support inquiries promptly.
• To comply with applicable laws and our internal compliance obligations.
• To send you account notifications, security alerts, and service updates via SMS or email.

We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

4. Legal Basis for Processing

We process your personal information based on the following grounds:

• Contractual necessity: Processing is needed to provide you with the services you signed up for.
• Legal obligation: We are required to collect and retain certain information to comply with applicable regulations and anti-money laundering requirements.
• Legitimate interests: We process certain data to keep our platform secure, prevent fraud, and improve our services.
• Consent: Where we rely on your consent — such as for marketing communications — you may withdraw it at any time through your account settings or by contacting support.

5. Cookies and Tracking Technologies

Sig77 uses cookies and similar technologies to make the platform work properly and to understand how players use it. Cookies help us keep you logged in, remember your preferences, and analyze site traffic. These include:

• Essential cookies: Required for the site to function. You cannot opt out of these without affecting platform performance.
• Analytics cookies: Used to understand how players navigate the site so we can improve the experience.
• Preference cookies: Store your settings such as language preference and notification choices.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect some features of the platform.

6. Sharing Your Information

Sig77 does not sell your personal data. We may share your information with trusted service providers who assist us in operating the platform — for example, payment processors for GCash, Maya, or bank transfers; identity verification providers; and technology infrastructure partners. All third parties we work with are contractually required to protect your data and use it only for the purpose we specify.

We may also disclose your information when required to do so by law, court order, or competent authority, or to protect the rights and safety of Sig77 and its users.

7. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward, as required by applicable laws and our internal compliance policies. When data is no longer needed, we securely delete or anonymize it.

Transaction records and KYC documents may be retained for a longer period to meet anti-money laundering and financial record-keeping requirements.

8. Data Security

Sig77 uses technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include SSL/TLS encryption for all data in transit, secure server infrastructure, restricted staff access on a need-to-know basis, and regular security assessments.

While we take every reasonable precaution, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your Sig77 account and to enable OTP-based login verification.

9. Your Rights

As a player on Sig77, you have the following rights over your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to update or correct inaccurate information in your account.
• Deletion: Request erasure of your personal data, subject to our legal retention obligations.
• Restriction: Ask us to limit the processing of your data in certain circumstances.
• Objection: Object to processing based on legitimate interests where it significantly impacts you.
• Portability: Receive your data in a structured, machine-readable format where applicable.

To exercise any of these rights, contact our support team using the email address listed in the footer of this page. We will respond to your request within a reasonable timeframe.

10. Children and Age Restrictions

Sig77 is strictly for players aged 21 and above. We do not knowingly collect personal information from anyone below this age. If we discover that an account has been created by someone under 21, we will close the account and delete the associated data. If you believe a minor has registered on Sig77, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, applicable law, or how we handle data. When we make material changes, we will notify you via email or an in-platform notification. The updated policy will take effect from the date listed at the top of this page.

We encourage you to review this page periodically to stay informed about how Sig77 protects your privacy.

12. Contact Us

If you have questions, concerns, or requests relating to your privacy and personal data, you can reach the Sig77 data protection team at:

  [email protected]

Our team is based in Manila and aims to respond to all privacy-related inquiries within five business days.